When Plans Change: Proactive Disruption Management
We pre-select viable alternates by alliance, connection risk, and seat maps, so rebooking is a fast yes. Share an airport pair you often fly, and we will suggest resilient connection strategies in an upcoming community post.
When Plans Change: Proactive Disruption Management
Two channels are better than one: app chat plus a phone queue, or desk plus Twitter direct messages. We craft polite, effective scripts that respect agents and get results. Request our favorite phrasing by commenting reroute in your message.